Process For Changing The Price On A PO (Purchase Order) Line If Received And-Or Billed

If the PO and the price are on the first line, and the price field is grayed out.

Cause Analysis:

• As Per Oracle Functionality, if the PO line is received and/or Billed (Partially or fully), system will not allow to change the Price.
• Here the Line is billed, so it's not allowing to change Price.

Resolution:

• Go to Shipments from PO Summary and see the status of the line. If you see here the Line 1,  quantity 1 is billed.
• So as said above,  the PO form was not allowing to change the Price, it was grayed out. There will be the same situation if it's "Received" also.

Now if you want to change the Price, the following actions should be performed:

1. If PO is received Partially or Fully › The received quantity should be returned back to Supplier. And then system will allow changing the Price on that Line.
2. If PO is Billed Partially or Fully › For the Billed quantity, you should have either Credit Memo or Debit Memo in ERP. Once that is in ERP, you can change the Price assuming that the received quantity is zero.
3. If PO Line is received and Billed › For receiving,  you should return the material and for Billed,  you should have credit memo or Debit Memo in ERP to nullify the Billed quantity. After this is performed,  you can change the Price of the PO line.

Note: If any of the quantity is not received or unbilled, the system will not allow changing of the price, unless both billed and received quantity should show as zero.

• Now we will apply the Credit Memo (assuming supplier has sent the Credit Memo) to this PO line 1 and will see the situation.
• Here is the credit memo in ERP for the same supplier and PO with same quantity and amount.
• Now we will go back to see the situation of PO Shipments Summary. If you see, now the quantity Billed has become Zero.
• Let's open the PO now and see if the Price Field allows changing.
• If you observe, now the Field is editable and you can change the Price now as required.
• It's allowing because the Received and Billed Quantity is now Zero for first line.
• If you still can't change the Price after making receiving and Billed Quantity to Zero, you can log a case and we will look into it.